A career in hotel management and operations can take you to locations around the world and immerse you in the food and beverage services industry, travel and tourism, as well as in the real estate, financial services and technology sectors within the hospitality industry. Hotel management is a career path that is normally included in the hotel, resort and accommodation industry. Professionals in this field create and manage many aspects of the guest experience. They also tend to manage teams that include front desk, cleaning and sales staff.
Great hospitality managers care about how much their customers enjoy their experience and are looking for new ways to improve every aspect of a visit whenever possible. The level of education required for the general manager of a hotel depends on the size of the company. If you want to work in a full-service hotel, you'll likely need a degree in hospitality or hospitality management. Smaller hotels usually hire general managers with an associate degree.
Luxury hotels may require you to have a master's degree in hotel management. In addition to mechanical and engineering knowledge, real estate transaction managers need good organizational skills, a knack for time management, and the ability to work well on an individual basis. This position may also be referred to as a property maintenance manager. As a real estate operations manager, you'll perform regular inspections on properties such as resorts or hotels.
Inspections help ensure that the appearance of the property meets standards and that all parts of the property are operating normally. You will perform maintenance and repairs yourself or supervise members of your maintenance staff. You can take a few routes to get a job as a real estate operations manager after graduating from high school. Consider getting an apprenticeship, going to trade school, or earning a degree in industrial engineering.
To become a restaurant manager, you can earn a high school diploma and move up to a position in a restaurant, or you can earn a degree. Many restaurant management positions require at least an associate degree in restaurant management or hospitality administration. You'll need at least a high school diploma or equivalent to become a front desk manager and some experience working in a main office. Or, you can earn an associate degree or a bachelor's degree in communications, business administration, or human resources.
Whether or not you need a degree to work in hotel management depends on the job. While a tour guide may not need a university degree, the general manager of a hotel often requires a master's degree. The types of technical skills you'll need for a job in the hospitality industry depend on the particular job. For example, if you have a position as a front desk manager, you may need to be good with numbers and be familiar with accounting software.
For an event planning position, you'll want to know about design and, as a hotel marketing manager, you'd benefit from having a good knowledge of social media. If you are interested in being a general manager, reception manager or marketing manager at a hotel, check out this specialization in hotel management offered by ESSEC Business School on Coursera. If the travel and tourism industry is more to your liking, you might be interested in a course on sustainable tourism from the University of Copenhagen. If a degree isn't for you, there are also plenty of certifications and programs, such as the AHLEI hotel management course, the Cvent provider network certification, and the Cornell hotel management certification.
Identify if you have special knowledge or skills that could be transferred to a hotel management position. Because hotel management is such a broad term, it's good to know some of the types of jobs you'd be qualified for before pursuing higher education. But you'll also find hospitality managers who work in casinos, private transportation, retail, food and beverages, and more. Whether you're just starting out in the hospitality industry, looking for a career change, or just want to learn more, now is a good time to develop what you know.
Take a closer look at how hotel management differs from hotel management and examples of career paths in hotel management. To become a hotel marketing manager, it is common to have a degree in hotel marketing or management and to have some experience in sales or marketing. Now that you know what hotel management is and how you can get a job in this field, the next step is to learn to excel in it. Many bachelor's degree programs in hospitality offer an industrial placement for one year, allowing you to put your academic learning into practice.
Boston University offers a Master's Degree in Hospitality Management (MMH) with several different concentration options. Hotel management is an umbrella term for many industries, such as food and beverage services, hotels, casinos, travel and tourism. A degree in hospitality management provides you with an in-depth understanding of the structure and functioning of the hospitality industry and related industries. .